Terms and conditions

TERMS AND CONDITIONS OF USE

LEGAL STATUS
These terms and conditions (the "Agreement") are entered into by and between the user ("User" or "you") and Bitkingz ("we", "us" or "our"), a Curaçao based online gaming platform, licensed to operate in the United Kingdom by the Curaçao Gaming Control Board. Our license number is OGL/2023/174/0082.
REGISTRATION AND LOGIN PROCESS
To use our services, you must register with us and complete our login credentials form upon registration. You will be asked to provide your email address and password. Please note that ID verification may be required before withdrawals can be made, in accordance with our anti-money laundering policies.
GAMES AND SOFTWARE PROVIDERS
We offer a wide range of games provided by leading software providers, including Evolution Gaming (MGA licensed), NetEnt (MGA/UKGC licensed) and Pragmatic Play (UKGC licensed). Our game offerings include Slots, Live Casino, Crash Games, and more.
BONUSES AND PROMOTIONS
We offer a welcome bonus package to new players, consisting of up to £3000 in matched funds plus 225 free spins on various games. To activate the welcome bonus, you must opt-in upon depositing at least £20. The bonus has wagering requirements of 40 times the bonus amount and maximum bets of £5.
VIP AND/OR LOYALTY PROGRAM
We operate a loyalty program with multiple tiers, based on accumulated points earned by playing our games or using certain services. Members can redeem their points for cashback rewards, faster withdrawals and personal management support.
PAYMENT METHODS AND BANKING TERMS
To deposit funds into your account, you may use Visa/Mastercard/Skrill (with a minimum of £20) or cryptocurrencies such as BTC/ETH/USDT. For withdrawal purposes, our processing times are up to 24 hours for cryptocurrency payments and up to 72 hours for other payment methods.
KEY TERMS AND CONDITIONS
You agree that you will not use any bonus funds for playing table games or live casino until the applicable wagering requirements have been met. You also acknowledge that we reserve the right to void any transaction that is in contravention of our terms and conditions, including but not limited to deposit/withdrawal limits.
MOBILE AND TECHNICAL FEATURES
Our services are available on mobile devices via a downloadable app (available for both iOS and Android platforms) or through responsive HTML5 technology on mobile browsers. Our website uses latest SSL encryption standards.
SECURITY AND FAIR PLAY
We take the security of your data very seriously, with regular audits conducted by independent third parties to ensure fairness in our games and random number generators (RNG). We also maintain strict anti-money laundering policies to prevent any potential illicit activity on our platform.
RESPONSIBLE GAMBLING FEATURES
To help you play responsibly we offer various tools including deposit limits, session reminders, temporary or permanent self-exclusion periods of up to five years. If you feel that your gaming has become problematic please do not hesitate to contact GamCare or BeGambleAware (UK-specific support organization) for assistance.
ADVANTAGES AND DISADVANTAGES
While we strive to provide the best possible experience, there may be certain limitations on bonuses and promotions offered by our website including win limits on bonus funds.
GENERAL CASINO INFORMATION
Bitkingz was founded in 2020 and is owned by Dama N.V., Curaçao. We support multiple languages including English, German, French, and others. Our services are available to users from the United Kingdom, Australia, Canada, most European countries (provided that cryptocurrency payments are enabled), but restricted in US, France, Netherlands due to local jurisdictional requirements.

BY ACCESSING OUR PLATFORM AND USING OUR SERVICES YOU CONFIRM THAT YOU HAVE READ, UNDERSTOOD AND ACCEPTED THESE TERMS AND CONDITIONS. PLEASE NOTE THAT WE RESERVE THE RIGHT TO MODIFY OR UPDATE THIS AGREEMENT AT ANY TIME WITHOUT PRIOR NOTICE TO YOU.